Frequently Asked Questions

Everything you need to know about your next favorite pair of boots.

How do I know which size to order for the best fit?

We recommend referring to our detailed Size Guide located on each product page. Our boots generally run true to size, but if you are between sizes, we suggest sizing up for maximum comfort with thicker socks.

What is your return policy for footwear?

We offer a 30-day return policy on all unworn boots in their original packaging. Simply initiate a return through our portal to receive a prepaid shipping label.

Are your boots water-resistant or waterproof?

Many of our styles are pre-treated for water resistance. Please check the specific product description for the 'Waterproof' badge if you require heavy-duty protection for rain or snow.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your boots sooner.

Do you offer any warranty on your boots?

Yes, we provide a 6-month limited warranty against manufacturing defects. This covers issues with stitching, soles, and hardware under normal wear conditions.

Which payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.